/* Complaints Page Styles */

.complaints-page {
    padding: 80px 0;
    background: #fff;
}

.complaints-page .container {
    max-width: 1000px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Header */
.complaints-header {
    text-align: center;
    margin-bottom: 60px;
}

.page-title {
    font-size: 48px;
    font-weight: 600;
    color: #000;
    margin-bottom: 16px;
    line-height: 1.2;
}

.page-subtitle {
    font-size: 18px;
    color: #666;
    margin: 0;
}

/* Sections */
.complaints-section {
    margin-bottom: 60px;
}

.section-title {
    font-size: 32px;
    font-weight: 600;
    color: #000;
    margin-bottom: 24px;
    padding-bottom: 12px;
    border-bottom: 2px solid #e5e7eb;
}

.subsection-title {
    font-size: 24px;
    font-weight: 600;
    color: #000;
    margin: 32px 0 20px;
}

.section-content {
    font-size: 16px;
    line-height: 1.7;
    color: #374151;
}

.section-content p {
    margin-bottom: 20px;
}

/* Contact Methods */
.contact-methods {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 32px;
    margin-top: 32px;
}

.contact-method {
    display: flex;
    gap: 20px;
    padding: 24px;
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    border-radius: 12px;
}

.method-icon {
    flex-shrink: 0;
    width: 48px;
    height: 48px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #4169E1;
    color: #fff;
    border-radius: 8px;
}

.method-details h3 {
    font-size: 18px;
    font-weight: 600;
    color: #000;
    margin-bottom: 8px;
}

.method-details a {
    color: #4169E1;
    text-decoration: none;
    transition: color 0.2s;
}

.method-details a:hover {
    color: #1E3A8A;
    text-decoration: underline;
}

.method-details p {
    font-size: 14px;
    line-height: 1.6;
    color: #6b7280;
    margin: 0;
}

/* Requirements List */
.requirements-list {
    list-style: none;
    padding: 0;
    margin: 24px 0;
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.requirements-list li {
    display: flex;
    gap: 16px;
    align-items: flex-start;
}

.requirement-icon {
    flex-shrink: 0;
    width: 28px;
    height: 28px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #10B981;
    color: #fff;
    border-radius: 50%;
    font-size: 14px;
    font-weight: bold;
}

.requirement-text strong {
    display: block;
    font-size: 16px;
    color: #000;
    margin-bottom: 4px;
}

.requirement-text p {
    font-size: 14px;
    color: #6b7280;
    margin: 0;
}

/* Highlight Section */
.highlight-section {
    background: #f0f9ff;
    border: 1px solid #bfdbfe;
    border-radius: 16px;
    padding: 40px;
}

.highlight-section .section-title {
    border-bottom-color: #bfdbfe;
}

/* Tips Grid */
.tips-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
    margin-top: 24px;
}

.tip-card {
    background: #fff;
    padding: 24px;
    border-radius: 12px;
    border: 1px solid #e5e7eb;
    text-align: center;
}

.tip-number {
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #4169E1;
    color: #fff;
    border-radius: 50%;
    font-size: 18px;
    font-weight: bold;
    margin: 0 auto 16px;
}

.tip-card h3 {
    font-size: 18px;
    font-weight: 600;
    color: #000;
    margin-bottom: 8px;
}

.tip-card p {
    font-size: 14px;
    color: #6b7280;
    margin: 0;
}

/* Process Note */
.process-note {
    background: #FEF3C7;
    border-left: 4px solid #F59E0B;
    padding: 16px 20px;
    border-radius: 6px;
    margin: 24px 0;
}

.process-note strong {
    color: #92400E;
}

/* Timeline */
.timeline {
    margin-top: 32px;
    position: relative;
    padding-left: 60px;
}

.timeline::before {
    content: '';
    position: absolute;
    left: 19px;
    top: 40px;
    bottom: 40px;
    width: 2px;
    background: #e5e7eb;
}

.timeline-item {
    position: relative;
    margin-bottom: 40px;
}

.timeline-item:last-child {
    margin-bottom: 0;
}

.timeline-marker {
    position: absolute;
    left: -60px;
    top: 0;
}

.timeline-number {
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #4169E1;
    color: #fff;
    border-radius: 50%;
    font-size: 18px;
    font-weight: bold;
}

.timeline-content h4 {
    font-size: 20px;
    font-weight: 600;
    color: #000;
    margin-bottom: 12px;
}

.timeline-content p {
    font-size: 16px;
    color: #374151;
    margin-bottom: 12px;
}

.timeline-content ul {
    margin: 12px 0;
    padding-left: 20px;
}

.timeline-content li {
    font-size: 15px;
    color: #6b7280;
    margin-bottom: 8px;
}

/* Options Grid */
.options-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
    margin: 32px 0;
}

.option-card {
    background: #f9fafb;
    padding: 24px;
    border: 1px solid #e5e7eb;
    border-radius: 12px;
    text-align: center;
}

.option-card h3 {
    font-size: 18px;
    font-weight: 600;
    color: #000;
    margin-bottom: 12px;
}

.option-card p {
    font-size: 14px;
    color: #6b7280;
    margin: 0;
}

/* Legal Notice */
.legal-notice {
    background: #f9fafb;
    border: 2px solid #e5e7eb;
    border-radius: 12px;
    padding: 32px;
    margin-top: 32px;
}

.legal-notice h4 {
    font-size: 20px;
    font-weight: 600;
    color: #000;
    margin-bottom: 16px;
}

.legal-notice p {
    font-size: 15px;
    color: #374151;
    margin-bottom: 12px;
}

.legal-notice p:last-child {
    margin-bottom: 0;
}

.warning-text {
    background: #FEF3C7;
    border-left: 4px solid #F59E0B;
    padding: 12px 16px;
    border-radius: 6px;
    margin-top: 16px;
}

.warning-text strong {
    color: #92400E;
}

/* CTA Section */
.complaints-cta {
    background: linear-gradient(135deg, #4169E1 0%, #1E3A8A 100%);
    border-radius: 16px;
    padding: 60px 40px;
    text-align: center;
    margin-top: 60px;
}

.cta-content h2 {
    font-size: 32px;
    font-weight: 600;
    color: #fff;
    margin-bottom: 16px;
}

.cta-content p {
    font-size: 18px;
    color: rgba(255, 255, 255, 0.9);
    margin-bottom: 32px;
}

.btn-primary {
    display: inline-block;
    background: #fff;
    color: #4169E1;
    padding: 14px 32px;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    text-decoration: none;
    transition: all 0.2s;
}

.btn-primary:hover {
    background: #f9fafb;
    transform: translateY(-2px);
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.15);
}

/* Responsive Design */
@media (max-width: 968px) {
    .complaints-page {
        padding: 60px 0;
    }

    .page-title {
        font-size: 36px;
    }

    .section-title {
        font-size: 28px;
    }

    .contact-methods {
        grid-template-columns: 1fr;
    }

    .tips-grid {
        grid-template-columns: 1fr;
    }

    .options-grid {
        grid-template-columns: 1fr;
    }

    .timeline {
        padding-left: 50px;
    }

    .timeline-marker {
        left: -50px;
    }
}

@media (max-width: 640px) {
    .complaints-page {
        padding: 40px 0;
    }

    .page-title {
        font-size: 28px;
    }

    .page-subtitle {
        font-size: 16px;
    }

    .complaints-header {
        margin-bottom: 40px;
    }

    .section-title {
        font-size: 24px;
    }

    .subsection-title {
        font-size: 20px;
    }

    .contact-method {
        flex-direction: column;
        text-align: center;
    }

    .method-icon {
        margin: 0 auto;
    }

    .highlight-section {
        padding: 24px;
    }

    .timeline {
        padding-left: 40px;
    }

    .timeline-marker {
        left: -40px;
    }

    .timeline-number {
        width: 32px;
        height: 32px;
        font-size: 16px;
    }

    .legal-notice {
        padding: 24px;
    }

    .complaints-cta {
        padding: 40px 24px;
    }

    .cta-content h2 {
        font-size: 24px;
    }

    .cta-content p {
        font-size: 16px;
    }
}